Every Restaurant Order Reaches the Kitchen

Never Lose Another Customer Order

A person handing over a brown paper bag to a woman wearing a red headband and white apron in a cafe or store setting.Young woman with curly red hair and glasses holding a coffee cup in one hand and a phone to her ear, sitting indoors with a plant and a blurred chalkboard in the background.A woman with light-colored hair tied back wearing a pale blue button-up shirt is looking slightly to the side with a thoughtful expression in a room with coffee-making equipment in the background.Man wearing a patterned coat and dark turtleneck talking on a smartphone outdoors in an urban setting.Two women smiling and looking at a smartphone together indoors near a window with greenery outside.Smiling older woman with gray hair and black-framed glasses talking on a smartphone, wearing a gray blazer and pink top.
A person handing over a brown paper bag to a woman wearing a red headband and white apron in a cafe or store setting.Young woman with curly red hair and glasses holding a coffee cup in one hand and a phone to her ear, sitting indoors with a plant and a blurred chalkboard in the background.A woman with light-colored hair tied back wearing a pale blue button-up shirt is looking slightly to the side with a thoughtful expression in a room with coffee-making equipment in the background.Man wearing a patterned coat and dark turtleneck talking on a smartphone outdoors in an urban setting.Two women smiling and looking at a smartphone together indoors near a window with greenery outside.Smiling older woman with gray hair and black-framed glasses talking on a smartphone, wearing a gray blazer and pink top.
A person handing over a brown paper bag to a woman wearing a red headband and white apron in a cafe or store setting.Young woman with curly red hair and glasses holding a coffee cup in one hand and a phone to her ear, sitting indoors with a plant and a blurred chalkboard in the background.A woman with light-colored hair tied back wearing a pale blue button-up shirt is looking slightly to the side with a thoughtful expression in a room with coffee-making equipment in the background.Man wearing a patterned coat and dark turtleneck talking on a smartphone outdoors in an urban setting.Two women smiling and looking at a smartphone together indoors near a window with greenery outside.Smiling older woman with gray hair and black-framed glasses talking on a smartphone, wearing a gray blazer and pink top.
Order Workflow

AI Protecting Every Restaurant Order

01

Order Confirmation

Confirm every menu item, quantity, modifier, and customer request accurately before completing and approving the restaurant order.

02

Kitchen Order Delivery

Send confirmed orders directly to the kitchen with complete details, ensuring staff receive everything needed for fast preparation.

03

Kitchen Ticket Printing

Automatically print clear kitchen tickets containing order items, quantities, modifiers, and special instructions for accurate preparation.

04

Live Ticket Safety Net

When voice confidence is low, automatically send customers a pre-filled Live Ticket by SMS to review and confirm.

05

Order Successfully Received

Track every confirmed order through kitchen delivery and ticket printing, ensuring customer orders are never missed or lost.

Order Protection

Keep Every Restaurant Order Moving

Track every order from confirmation to kitchen delivery, ensuring complete details reach restaurant staff without getting lost.

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Order Confirmation Tracking
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Kitchen Ticket Printing
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Order Delivery Status
Five status entries for Order #3244 showing different icons and status texts: phone with 'Confirmed' in green, printer with 'Ticket Printed' in blue, chef's hat with 'Inthe Kitchen' in orange, shopping cart with 'Out of Picked' in purple, and checkmark with 'Completed' in green, each with Request and Response dropdown buttons.bg
Live Ticket

Recover Unclear Orders with Live Ticket

When voice details are unclear, Soleir sends a pre-filled SMS so customers can quickly review and confirm.

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Pre-Filled Order Details
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Customer SMS Confirmation
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Automatic Kitchen Delivery
Settings panel titled Live Ticket with instructions to send a pre-filled ticket to customers for review; options include Template set to Picket Order, Message Type set to SMS, Smart Fill enabled for auto-filled order details from call, and required customer confirmation; a pro tip states the customer can confirm or edit before sending.bg
Order Completion

Deliver Every Order Reliably with AI

Send confirmed orders directly to the kitchen with complete details, keeping restaurant preparation accurate and uninterrupted.

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Instant Kitchen Delivery
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Complete Order Details
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Reliable Ticket Printing
Four-panel order process showing: Order Received with ID #876326 at 10:24 AM, Order Confirmed with 3 items totaling $28.50, Sent to Kitchen with description Kitchen 1 and status Delivered, and Kitchen Ticket with ticket no. #kT-78643 and status Printed.bg
Compliance & Security

Enterprise security for every ai conversation

Simplified purple flower icon with five rounded petals on a black background.Simple gray corner bracket with circles on each end on a black background.
White line connecting two white circles on a black background.Blue abstract geometric shapes resembling a triangle and rectangle on a black rounded square background.White corner bracket with rounded edges on a black background.
Minimalist graphic of two diagonal gray corner lines connected by a vertical line with white circles at ends.Blue abstract symmetrical shape resembling two mirrored arrows pointing inward on a black background.

Using a specific POS or kitchen system? We build custom integrations  let's talk.

Contact
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Flowchart of interconnected icons representing various POS and kitchen systems with the text: Using a specific POS or kitchen system? We build custom integrations—let's talk.
Pricing

Simple plans for every restaurant.

Kitchen Printer Included
Essential

€120

Perfect for small restaurants
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Answer Every Restaurant Call
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Take Orders Over Phone
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Handle Basic Reservations Easily
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Print Tickets In Kitchen
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Track Orders Through SMS
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Get Reliable Email Support
Kitchen Printer Included
Enterprise

Custom

Built for busy, multi-location restaurants
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Everything in Commande
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Unlimited AI call minutes
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Unlimited AI call handling
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Multiple restaurant locations
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Advanced order automation
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Smart upselling & recommendations
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Live Ticket safety net
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Custom POS integrations
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Advanced call analytics
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Dedicated account support
Kitchen Printer Included
Essential

€100

Perfect for small restaurants
Black checkmark icon on a transparent background.
Answer Every Restaurant Call
Black checkmark icon on a transparent background.
Take Orders Over Phone
Black checkmark icon on a transparent background.
Handle Basic Reservations Easily
Black checkmark icon on a transparent background.
Print Tickets In Kitchen
Black checkmark icon on a transparent background.
Track Orders Through SMS
Black checkmark icon on a transparent background.
Get Reliable Email Support
Kitchen Printer Included
Enterprise

Custom

Built for busy, multi-location restaurants
Black checkmark icon on a transparent background.
Everything in Commande
Black checkmark icon on a transparent background.
Unlimited AI call minutes
Black checkmark icon on a transparent background.
Unlimited AI call handling
Black checkmark icon on a transparent background.
Multiple restaurant locations
Black checkmark icon on a transparent background.
Advanced order automation
Black checkmark icon on a transparent background.
Smart upselling & recommendations
Black checkmark icon on a transparent background.
Live Ticket safety net
Black checkmark icon on a transparent background.
Custom POS integrations
Black checkmark icon on a transparent background.
Advanced call analytics
Black checkmark icon on a transparent background.
Dedicated account support

From the Founder

“A call missed during the rush is an order lost. We built Soleir so your phone is always answered, and you can stay in the kitchen.”

Soleir
Kevin
Founder of Soleir
FAQ

Common Questions

How does Soleir’s AI voice agent work?

Soleir uses natural language AI to answer incoming calls and have real conversations with your customers, just like a trained staff member. It understands context, asks clarifying questions when needed, and completes the task before handing off a clean summary to your team.

Can Soleir take orders over the phone?

Yes. Soleir can take full food orders over the phone, confirming items, quantities, and any special requests as the customer speaks naturally. Once the order is complete, it's sent straight to your system without any manual entry.

Can Soleir handle table reservations?

Yes. Soleir can handle reservation requests naturally over the phone, just like a member of your restaurant team. It can understand the customer's preferred date, time, party size and other relevant details.

Can Soleir send orders directly to my kitchen?

Yes. Once an order is confirmed, Soleir sends it directly to your kitchen display or printer system in real time. This removes the extra step of a staff member relaying the order manually, cutting down on errors and delays.

What is the Live Ticket feature?

Live Ticket is Soleir's safety net. If the agent isn't completely sure it got an order right, it texts the customer a pre-filled order to check and confirm. Once confirmed, the order goes through to the restaurant.

Can Soleir answer calls 24/7?

Yes. Soleir never takes a break, so it answers every call around the clock, including nights, weekends, and holidays. That means no missed orders or reservations, even when your restaurant is closed.

Can Soleir handle multiple restaurant calls?

Yes. Soleir can answer multiple calls at the same time, so no customer ever hears a busy signal during your busiest hours. Each call is handled independently and accurately, no matter how many come in at once.

Never Miss Another Restaurant Call

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