The Pizzeria on a Friday Night
One situation, handled call by call
In Short
Friday night in a pizzeria: two people on the ovens, one at the counter, and a phone that rings every few minutes. This is what Soleir does on each of those calls, from the first hello to the ticket in the kitchen.
Answers Calls
Commission on Sales
Status
What happens on the call
Soleir picks up straight away, even when several calls come in at once. The customer orders the way they always do, out loud and in their own words, and Soleir follows: sizes, half-and-half, extra cheese, no olives.
- Picks up every call, even in the middle of the rush
- Understands sizes, toppings, extras and removals
- Asks for what's missing: pickup time, name, phone number
- Reads the order back before sending it
- Sends a Live Ticket by SMS when a detail isn't clear
- Prints the ticket in the kitchen, with an SMS and email alert
What your team gets
No one has to leave the ovens to answer the phone. The order arrives on a clear ticket with every option written out, so the pizza is made right the first time.
How it's set up
We set up Soleir with your menu, your sizes and toppings, your opening hours and your house rules. You keep your phone number: calls are forwarded to Soleir, and we provide the kitchen printer.
What it changes
The calls that used to ring out during the rush now turn into orders. Want an idea of what that means for you? Try the calculator on our homepage with your own numbers.
Never Miss Another Restaurant Call
Stay updated with the latest Soleir features restaurant AI insights to your inbox.
